Igster's Inklings

Like G*D DAMN IDIOTS?

Where to begin? With the hard to navigate website, Where things are placed in such a way you have to follow convoluted, ill conceived pathways to find simple things? Or the lack of support for affiliates? How about the generic website cobbled together by a crack team of “designers”? Nothing says unique like having a website that looks just like everyone else’s. Right?

After many months I’d had enough. I tried all I could think of to generate traffic. Screw it, I’m done throwing good money after bad. I was going to cancel last month, but was a day late and they’d already charged my card for another month of great service nothing.

Finding the link to cancel was a task in itself. I finally wound up doing a search under support. After all who would want to cancel such an awesome service,right?

Finally find it and have to wait until 8 am Pacific time. Tick tock. As if this wasn’t all fun and games as it is, there is no 800#. How cheap must one be? I can’t believe that I have to pay you to cancel. Maybe it’s a dollar or two. The point is, it’s a shitty thing to do and bad customer service. Don’t be so damn cheap. I get that I have to call, it’s for my protection. So, put me on the phone with someone whose first language is NOT English. I don’t stutter, but had to repeat things several times. No I did not say im a giant as my domain name. No I do not want two free months, just cancel my damn account already. Also, thanks for making me wait on hold 8 or so minutes. That’s classy  too. High call volume my ass. You opened at 8 am and were immediately inundated with calls? Right?

Anyone considering getting a .ws domain or working with GDI, stick the credit card back in your wallet and run quickly in the other direction. You’ll thank me later.

This entry was posted on Tuesday, December 22nd, 2009 at 5:07 pm and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.